Privacy


Privacy Notice
We are  committed to data security and the processing of personal data in a transparent manner.  This privacy notice sets out how we will treat the personal data which you provide to us in compliance with relevant data protection law, including the General Data Protection Regulation (EU) 2016/679
Please read this notice carefully as it contains important information about who we are, how and why we collect, store, use and share personal data, your rights in relation to your personal data, how to contact us in the event that you would like request further information or to report a concern about the way in which we process your information

Who We Are
Teknik Office Ltd is a supplier of Home and Office Furniture
Our registered office and trading address is: Teknik Office Ltd (West One, 63 – 67 Bromham Road, Bedford, MK40 2FG - Company Registration no. 02157973)

What personal data do we collect?
We may collect and process the following personal data:
-          Name
-          Address
-          Telephone Number
-          E-mail Address
-          Business name
-          Job title
-          Payment information
-          IP address and website cookies (as per our cookie policy here)

When might we collect data
When you complete a form on our Website – although in this case, it is only used for the purposes of responding to your enquiry and is not stored for marketing purposes or passed on to any 3rd parties
When you sign up to receive our communications, newsletters or stock reports
When you have contacted us to request information about our products and/or the services that we offer
When you communicate with us by telephone, email, or in writing

Downloads
Any files that we provide as downloads on this website are provided to users at their own risk. Whilst we take every precaution that they are protected, we suggest that you use anti-virus software to protect your systems. We do not accept any responsibility for third party downloads or links to other websites either directly or via shortened URLs.

How do we use your personal data?
·     Where we have relied on a legitimate interest to process your personal data our legitimate interests are as follows:

·        To provide the products and/or services to you
·         To communicate with you in relation to the provision of the contracted products and services, for example, new products or services, product discontinuations etc
·         To provide administrative support such as establishing an account and responding to issues or complaints that you may raise with us
·         To provide you with offers and promotions, related to our products and/or services
·        
·         Where you have given your consent to receive marketing communications, or we have provided you with products and services in the past, we may use your personal data to send you newsletters, information about our products (additions and discontinuations) events, offers, and promotions – this may relate to  products and/or services offered by Teknik Office Ltd  which may be of interest to you;
·         We may do this through the post, by email, text message, online, using social media, or by any other electronic means
·         All of our electronic marketing literature will include a clear link to enable you to opt out/unsubscribe at any time, it will also include a link to our Privacy Notice
·         You have the right to object to the processing of your personal data on the basis of legitimate interests as set out below, please see “Your GDPR Rights”
Where required by law
We may also process your personal data if required by law, including responding to requests by government or law enforcement authorities, or for the prevention of crime or fraud

Who do we share your personal data with?
Teknik Office Ltd will not pass your data to any third parties, except where required to in order to fulfil our contracts with you, for example, delivery of goods via parcel carriers or delivery network operators to you or your customer (where we carry this out on your behalf)
We ensure that these third parties provide the same level of protection as Teknik Office Ltd. These third parties only have access to your personal information for the purposes of performing these tasks on our behalf and we will ensure that they meet the same obligations in relation to the confidentiality, security, and lawful processing of any personal data shared with them
All reasonable steps are taken by us to ensure that our staff protect your personal data and are aware of their information security obligations.  We limit access to your personal data to those who have a genuine business need to know it, staff have all been fully briefed on the importance of the requirements of the GDPR
We may transfer your personal information to other organisations, where we are asked to do so by a public or regulatory authority such as government or law enforcement authorities, but only if we are required to by law
We do not share your personal information with third parties except as described in this policy
We do not sell your personal data

How long do we keep your personal data?
We will retain a record of your personal information, we do this in order to provide you with the highest quality and consistent service we can
Where there is a contract between us, we will retain your personal data for the duration of the contract, and for a period of six years following its termination or expiry, to ensure we are able to comply with any contractual, legal, audit or tax authorities
We will always retain your personal information in accordance with law and current legislation and do not retain your information for longer than is necessary
Where you have consented to marketing communications, you may unsubscribe at any time by clicking the unsubscribe or opt out link that will be included in electronic marketing communications, you may also request at any time that we remove your data from our records by contacting us at data@teknikoffice.co.uk 

How is Personal Data protected?
We take reasonable steps to protect your personal data from being breached or lost.  We also have procedures in place to deal with any suspected data security breach.  We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so and within the timeframes laid out by the GDPR.
Your GDPR rights
Under the GDPR, you have a variety of rights with respect to our use of your personal data;
You have the right of access to your data
You have the right to request a copy of the personal data that we hold about you by contacting us at the email or address below.  Please include with your request as much information as possible  that will enable us to verify your identity.  We will respond with 30 days of your request.  Please note,  we may be unable to make all information available to you if, for example, making the information available to you would reveal personal data about another person, if we are legally prevented from disclosing such information or if your request is manifestly unfounded or excessive
You have the right to have data rectified
We will always aim to maintain  your personal data to ensure it is  accurate, complete and up to date.  If you believe there are mistakes, errors or omissions, please contact us using the details below to let us know if any of your personal data is not accurate or requires amendment
You have the right to have your data deleted
You have the right to request the deletion of your personal data where, for example, the personal data are no longer necessary for the purposes for which they were collected, where you withdraw your consent to processing, where there is no overriding legitimate interest for us to continue to process your personal data, or your personal data has been unlawfully processed.  If you would like to request that your personal data is deleted, please contact us using the contact details provided below
You have the right to object to us processing your data
In some circumstances, you have the right to object to us processing your personal data where, for example, your personal data is being processed on the basis of legitimate interests and there is no overriding legitimate interest for us to continue to do so, or if your data is being processed for direct marketing purposes.  If you would like to object to the processing of your personal data, please contact us using the contact details below
How to Contact Us
If you have any questions about this Privacy Notice, the way in which Teknik Office processes personal data, or about any of your rights, please send an email to: data@teknikoffice.co.uk or write to:  Teknik Office Ltd, West One, 63 – 67 Bromham Road, Bedford, MK40 2FG – please mark your enquiry  as “GDPR Request”
Complaints
If you believe that your data protection rights may have been breached, and we have not satisfactorily resolved your concern, you can lodge a complaint  to the relevant authority or to seek a remedy through the courts 
You will find more information here  https://ico.org.uk/concerns/  This is a link to the Information Commissioners Office
Changes to our Privacy Notice
If we make any changes to our Privacy Notice in the future, we will update this page. This Privacy Notice was last updated in May 2018